Summary: Deshwali Minerals collects only the data necessary to provide our ERP services. We never sell your personal or business data to third parties. Your GST, financial, and business data is encrypted and stored securely.
1 Information We Collect
We collect the following categories of information when you use the Deshwali Minerals Business Suite:
Account Information: Name, email address, mobile number, company name, GSTIN, and login credentials.
Business Data: Invoice details, party information, purchase records, sales registers, kiln production data, and labour records.
Financial Data: Bank account details (for reconciliation only), P&L data, TDS records, and GST return information.
Usage Data: Pages visited, features used, session duration, IP address, browser type, and device information.
Communication Data: Messages, support tickets, and enquiry form submissions.
2 How We Use Your Information
Your data is used exclusively to provide, improve, and support the Deshwali Minerals ERP platform:
Generate GST invoices, E-Way bills, and E-Invoices (IRN) on your behalf.
Calculate and track labour wages, PF, ESI, and TDS obligations.
Provide real-time P&L, kiln production, and financial dashboards.
Power the AI assistant (Claude) for invoice auto-fill, GST type detection, and HSN code suggestions.
Send important compliance reminders (GST due dates, challan deadlines).
Improve platform features based on aggregated, anonymised usage patterns.
Respond to customer support requests.
3 Data Sharing and Disclosure
We do not sell your personal or business data. We share data only in the following circumstances:
Government Portals: GST invoice data, E-Way bill data, and IRN requests are submitted to the Government of India's GST portal (NIC/GSTN) as required by law.
AI Processing (Claude/Anthropic): Invoice and entry data may be processed by Anthropic's Claude API for automation features. This is governed by Anthropic's data processing agreement.
Legal Requirements: We may disclose data if required by Indian law, a court order, or regulatory authority.
Service Providers: Trusted third-party hosting and infrastructure providers operate under strict confidentiality agreements.
We will never share your GSTIN, financial records, or party data with any marketing company, data broker, or unrelated third party.
4 Data Storage and Security
We take the security of your business data seriously:
All data is encrypted in transit using TLS 1.2+ (HTTPS).
Sensitive data including passwords and bank details is encrypted at rest.
Access to production systems is restricted to authorised personnel only.
Regular security audits and vulnerability assessments are conducted.
Data is stored on servers located in India and/or UAE compliant with applicable data protection laws.
5 GST and Financial Data
Deshwali Minerals processes sensitive GST and financial data as a core part of its service. We adhere to the following principles:
Your GSTIN and GST return data is used only for filing and compliance purposes.
Petcoke ITC and purchase data is stored solely for your ITC reconciliation and refund tracking.
Bank account information entered for reconciliation is never stored in plain text.
You retain full ownership of all your financial and GST data at all times.
6 Cookies and Tracking
Our web application uses cookies and similar technologies to:
Maintain your login session securely.
Remember your preferences and dashboard settings.
Analyse platform usage through anonymised analytics.
You can control cookie settings through your browser. Disabling cookies may affect platform functionality.
7 Your Rights
You have the following rights regarding your data:
Access: Request a copy of the data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your account and associated data (subject to legal retention requirements).
Portability: Export your business data in standard formats (CSV, PDF).
Objection: Object to specific processing activities.
Active Account Data: Retained for the duration of your subscription plus 90 days after termination.
GST Records: Retained for 7 years as required under the GST Act, 2017.
TDS and Financial Records: Retained for 7 years per Income Tax Act requirements.
Support Communications: Retained for 2 years.
9 Third-Party Services
Our platform integrates with the following third-party services:
GSTN / NIC Portal: For E-Invoice (IRN), E-Way Bill, and GST return filing.
Anthropic Claude API: For AI-powered invoice automation and validation.
Vercel: For web application hosting and deployment.
Each third-party service is governed by their own privacy policy. We recommend reviewing them independently.
10 Children's Privacy
Deshwali Minerals is a B2B business platform intended for use by adults (18+) operating registered businesses. We do not knowingly collect data from individuals under 18 years of age.
11 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify registered users via email or in-app notification at least 14 days before material changes take effect. Continued use of the platform constitutes acceptance of the updated policy.
12 Contact Us
For any privacy-related questions, requests, or concerns, please contact us:
Data Controller — Deshwali Minerals
IND India Office
G-11, Crown Plaza, Amrapali Circle Vaishali Nagar, Jaipur, Rajasthan — INDIA